Terms of service

Information Required to Enter into an Agreement and Purchase from Our Website
In order for you to enter into an agreement with us and make purchases on our website, we require the following information about you:

• Name

• Address

• Phone number

• Email address

• Details of your purchase

We process your personal data for the purpose of delivering the product to you and handling any inquiries related to your purchase. This processing is carried out in accordance with the rules outlined in our LYKKELAND atelier Privacy Policy. There you can read more about how your data is processed, when it will be deleted, and your rights as a data subject.

---

Complaints – Overview and Links
If you have a complaint about a product purchased in our webshop, you may submit your complaint to:

Danish Competition and Consumer Authority – Consumer Complaints Board
Carl Jacobsens Vej 35
2500 Valby, Denmark
Website: www.forbrug.dk

If you are a consumer residing in another EU country, you can file your complaint through the European Commission’s Online Dispute Resolution platform.

The platform is available here: http://ec.europa.eu/consumers/odr/

When submitting a complaint via this platform, please provide our email address: hello@lykkelandatelier.com